Cookie Policy

Cookies are small information capsules (text files) that the website asks your browser to store on your computer or mobile device. This allows the website to remember actions or preferences over time.

We use cookies to enable the website to work more efficiently and to provide us with information about your activities on the Site.
Details of the cookies we use on the Site are as follows:
(i) cookies that are essential in order to enable you to move around the Site and use its features;
(ii) cookies that collect information about how visitors use the Site, for instance which pages visitors go to most often. All information these cookies collect is aggregated and therefore anonymous; and
(iii) cookies used for advertising, which may recognise your device across websites to show you more relevant advertising and to measure how well ads perform.

This page describes how Lake Wānaka Tourism may use cookies on its website and provides information on how users can disable cookies.

Consent

Where required, we ask for your consent before placing non-essential cookies on your device. Visitors from regions with cookie consent requirements see a consent banner when they first visit wanaka.co.nz, allowing them to accept or reject non-essential cookies. Strictly necessary cookies are always active, as they are required for the website to function. This cookie policy and our privacy policy are both accessible from the footer of every page on wanaka.co.nz.

The consent banner is currently shown to visitors from all European countries, all United States states, and all Canadian provinces, as well as visitors from Argentina, Brazil, Japan, Malaysia, Mexico, Nigeria, Singapore, South Africa and Thailand. Visitors from New Zealand do not see the banner.

We use Google Consent Mode. Before you provide consent, Google’s tags operate in a limited, cookieless mode and only store cookies once consent is given. Most browsers accept cookies by default; you can adjust your browser settings at any time to refuse or delete cookies.

How do I control cookies?

Where a consent banner has been shown to you, you can review and change your cookie preferences at any time by selecting the cookie settings icon on our website. This reopens the consent banner and lets you accept or reject each category of non-essential cookies. You can control cookies through your browser settings at any time.

For more information on how to adjust your web browser settings for cookies see www.aboutcookies.org

For a guide to online behavioural advertising and online privacy see www.youronlinechoices.com

Please note:

• Accepting a cookie does not give us access to your computer or personal information stored on your hard drive under any circumstances.
• Although you can configure your web browser to not accept cookies, if you do so you may experience a resulting loss of functionality of this website.

Types of cookies we use

Necessary and preference cookies
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preference cookies enable a website to remember information that changes the way the website behaves or looks.

Cookies used on this website may include:

• PHPSESSID — Preserves your session state across page requests (WordPress/PHP).
• _cfuvid — Set by Cloudflare on the Elfsight widget service to maintain session consistency.
• wpEmojiSettingsSupports — Set by WordPress to check whether your browser can display emoji.
• VISITOR_PRIVACY_METADATA — Set by YouTube to store your cookie consent state for embedded video.
• __cf_bm — Set by Cloudflare to support bot management on embedded third-party content.
• CookieYes consent cookies — Record your cookie consent choices where a consent banner has been shown to you.
• hasVisited — Remembers whether you have visited wanaka.co.nz before, so first-visit prompts are not shown again. Does not expire.
• front_page_map_zoom — Remembers the zoom level you last set on the homepage map. Expires after 2 days.

Cookies for site analytics
These cookies collect information about how visitors use the site, for instance which pages visitors go to most often, and if they get error messages from web pages. Cookies of this type include:

• Google Analytics 4 (_ga, _ga_<container-id>) collects anonymous information about how visitors use our site, including numbers of visitors to the site, where visitors have come to the site from and the pages they visited. We use the information to compile reports and to help us improve the site.

To opt out of Google Analytics tracking, visit tools.google.com/dlpage/gaoptout to install the Google Analytics Opt-out Browser Add-on.

• Contentsquare (_cs_id, _cs_s, _cs_c, _cs_same_site, _cs_root-domain) records user sessions and interactions such as mouse movements, clicks, and scrolling, to help us understand how visitors use the site.
• Microsoft Clarity (_clck, _clsk) records anonymised session replays and heatmaps to help us understand how visitors use the site.
• Cloudflare Insights — Cloudflare Insights measures page views and site performance. It does not set cookies but uses similar technologies.

Cookies for performance

The website does not currently set any performance cookies.

Third-party cookies

To give you the richest experience possible on wanaka.co.nz, we use a number of third-party services such as Facebook and Google Analytics. As a result, when you visit a page with content embedded from one of these sites, you may be presented with cookies from these websites.

Third party service providers

Some cookies may be deployed through website services provided by Lake Wānaka Tourism’s technology providers and their partners, including our website hosting and infrastructure providers.

Information collected through cookies and similar technologies may be processed by service providers located outside New Zealand. Where personal information is transferred or processed outside New Zealand, Lake Wānaka Tourism will take reasonable steps to ensure appropriate safeguards are in place, as described in our Privacy Policy.

Cookies for advertising

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Cookies of this type include:

• Google Ads (_gcl_au) — Measures ad and conversion efficiency and re-engages visitors across Google’s advertising network.
• Meta Pixel (Facebook) (fr, tr, _fbp) — Used by Meta to deliver advertising, including real-time bidding from third-party advertisers, and to measure ad effectiveness.
• YouTube advertising (__Secure-YNID, __Secure-ROLLOUT_TOKEN, __Secure-YEC) — Set by YouTube on embedded video, used for security and ad- and feature-related functions.
• Google Ads remarketing (ads/ga-audiences) — Re-engages visitors based on their online behaviour across websites, as part of Google’s advertising network.

Cookies for embedded content

When you visit a page with embedded content from third-party services, those third parties may set cookies on your device. These include:

• YouTube (VISITOR_INFO1_LIVE, YSC, ytidb::LAST_RESULT_ENTRY_KEY) — embeds video content and stores viewing data.
• Vimeo (vuid) — records which embedded videos have been viewed.
• Elfsight (elfsight_viewed_recently) — powers the Instagram feed widget on our site

Lake Wānaka Tourism is not responsible for the use of cookies by third-party service providers. When using third-party services from this website, we encourage you to review each such website’s privacy statements and cookie policies to understand how personal information and cookies are used and dealt with by those third parties.

Data retention

Most cookies expire automatically. Session cookies are deleted when you close your browser. Persistent cookies typically expire within 30 days to 2 years, depending on their purpose. Website analytics data is retained for up to 14 months for marketing and reporting purposes. You can manually delete cookies at any time through your browser settings.

Overseas transfer of data

Some of the third-party services we use, including Google, Meta, and others listed above, are based overseas. Website and customer relationship management data is hosted through our service providers and may be stored or processed using Google Cloud Platform infrastructure located in the United States. Data collected by these services may be transferred to and processed in countries outside New Zealand, including the United States and Australia.

Where personal information is transferred or disclosed outside New Zealand, Lake Wānaka Tourism takes reasonable steps to ensure that the recipient is subject to privacy protections that provide safeguards comparable to those required under the Privacy Act 2020.

Contact us

For further information regarding this cookies policy or if you have any questions about your privacy, please contact us at info@queenstown-wanaka.nz.

This cookies policy was last updated on 14 August 2026.